Deliver exceptional experiences with our customer service software
HelpCenter is an intuitive, easy to set up and use customer service software for e-commerce to make your interactions with customers more effective. Save tons of valuable support team time with our user-friendly FAQ builder that allows you to create an informative, easy to navigate FAQ page in no time.
Effortlessly manage all incoming inquiries from a single location with HelpDesk, no matter the channel – let your customers decide!
Finally, use our customer service app to allow your visitors to address their concerns instantly with our Live Chat right in your store, or let them fill in a contact form outside office hours. Enjoy a smooth, unified communication experience and turn it into excellent customer support service with HelpCenter.
Learn More about HelpCenter
We work with Shopify app store leading technology companies & marketing agencies to improve the experience for our customers.
The no.1 affiliate marketing tool for Shopify businesses. No technical knowledge required and FREE PLAN is available, UpPromote is an all-in-one marketing tool helps you build, manage and succeed with your affiliate marketing campaign.Learn more
Trackr Order Tracking
Order status tracking. Real-time information, over 900 couriers.Learn more
Guarantees & Features Icons
Highlight custom product icons in description to build trust.Learn more
50.000+ e-shops are already using HelpCenter and the number is growing fast
With the HelpDesk app, we are able to respond faster to repeat inquiries, enabling efficient operations.
What we love most about the HelpCenter app, is that it has helped us to streamline our operations by reducing customer response times. Using templates has allowed faster replies to repeated inquiries, which has in turn also helped to improve our in-store operations.
Excellent app so far. I have not had any issues that would raise any eyebrows. I hope it stays that way. Keep up the good work.
Non-hassle, easy to use, it helps to build my page and organizing is never been easier. Kudos to the developer.
the App Cool And Friendly Use they know what they Offering and they know what the customer looking for, they Have Amazing support Team.
This is the best way to communicate to a customer - ordered and structured. Thanks for designing it. It is worth the premium plan.
This app helped me built my shopify store faqs column. really grateful for them. They provided me all the suggestions and compatible answer for each suggested question, What else do you ask for?
Customer Service App Features
Our FAQ builder combines simplicity and functionality so you can do and achieve more, faster and easier. This is why it takes no more than 10 minutes to set up a comprehensive, multilingual, and SEO friendly FAQ page with collapsible sections, integrated contact form, and a search bar to find the answers instantly. Not to mention that you can use basic FAQ functions for free!Learn more
Easily access all incoming customer inquiries from a single location and stop jumping between different accounts and platforms. No matter the channel, whether it’s email, live chat, or Facebook Messenger, HelpDesk ticketing system allows you to manage interactions with customers from multiple stores, access their purchase history, assign unlimited support agents, and more – all in one, intuitive, easy to set up and use platform. Take advantage of informative stats dashboard, various templates, tags, fonts, use auto-responses, signatures and internal comments to provide professional support. Start with a 14-day trial!Learn more
Your customers want a response, and they want it fast - stay accessible at all times with Live Chat. Give your customers an opportunity to communicate with support agents in real time without even leaving your website, or let them fill a contact form outside working hours to reach out to them later. Not only can agents communicate with several customers at once and increase support efficiency with Live Chat, but it is also the channel that most people prefer for quick and easy communication with businesses.Learn more
Create a world class fully customizable tabs to your product page. Select from specific, shared or static content tabs based on your needsLearn more