Build customer loyalty and improve your team productivity with support desk software. Our intuitive, all-in-one HelpDesk ticketing system unites different communication channels in a single, easy to use platform for seamless customer experience.
No more switching between different channels and platforms – HelpDesk allows you to easily store, access and manage all customer communication in a single location, no matter whether it comes from email, Live Chat, or Facebook Messenger.
Own more than one store? Not a problem – you can manage all of them from the same help desk and even work with multiple support agents to ensure that everything’s in place.
Having the most important data about the customer right at your fingertips is crucial for frictionless support. Integrations with ecommerce platforms like Shopify allows us to display customer order history directly in our HelpDesk.
User-friendly layout, minimalist design, and comprehensive filtering by multiple criteria will ensure fast and thorough search even through the highest pile of tickets.
One of the best things about HelpDesk is that everyone, no matter their background and skills, can set it up in no time and use it hassle-free.
No good comes from limiting yourself – that’s why with HelpDesk, you can have as many inboxes, live chat accounts, and agents as you need.
Don’t waste time trying to recall or search for previous interactions with your customers – HelpDesk gathers all customer inquiries from all channels and safely stores them so you could have a comprehensive understanding about each and every person who contacts you.
Boost customer satisfaction and improve the way you use HelpDesk with templates (macros), tags, auto-responses, rules, signatures, internal comments, and more.
Save some valuable support team time with HelpDesk insights.
Use HelpDesk to provide your customers with a splendid experience while increasing support efficiency at the same time.