Shopping Apps Rank Second In Popularity After Music Apps, 73% Of Millennials Shop Daily The pandemic-inspired digital makeover has led to a significant change in customer behavior, making shopping online one of the most popular digital activities worldwide. Find out how does the future look for e-commerce businesses.
How Automation Reduces Customer Inquiries For E-Commerce Business Customer service plays a very important role in the success of your e-commerce business, but it takes a lot of time and money to effectively handle customer inquiries. Read this post to learn how automation can help.
Why Live Chat Software Is A Must For Customer Service In 2021 Digital experience has now become the main selling point when it comes to shopping online and can become the reason for new, long-lasting customer relationships. Find out what role does live chat play in this.
Customer Focus: 5 Ways To Put Customer First In E-Commerce Find out what it means to be a customer-focused business and learn some tips and tricks that can help you stay on top of the current e-commerce trends.
Nurture These 8 Customer Service Skills For Your E-Commerce Business Growth If you’re wondering what is customer service and why is it so important, what customer service skills to focus on, and how to meet those ever-growing customer expectations, this article might be a good place to start.
TOP 4 Customer Service Apps For Shopify In 2021 Choosing the right tools for your business requires a lot of comprehensive research. Check out this list of the highest-rated customer support apps for Shopify that will hopefully help you to make the decision that best meets your needs.
Survey: Over 80% Of Shopify Vendors Project 2021 Sales Growth HelpCenter app team conducted a survey which revealed that nearly 74% of Shopify store owners have experienced either a boost in sales or have not recorded any major changes. Check out this article to learn more.
4 Reasons Why Your E-Commerce Business Needs A Help Desk Ticketing System The more businesses shift online, the harder it is to meet the needs of today's demanding consumer. Learn how a help desk ticketing system can help to deal with occurring customer service challenges in the upcoming year.
Guest Blogging Guidelines: Write For Us! We’re looking for dedicated writers who would like to share their knowledge with our readers, helping first-starters to begin their e-commerce journeys while also providing some fresh and valuable insights for those who are already on their way. Submit a guest post!
Black Friday 2020: How To Overcome Customer Service Challenges Growing online demand will bring some new challenges for customer service representatives during Black Friday 2020. Follow these tips to prepare for them in advance.
How To Build A Winning FAQ Page On Shopify (Best Practices) Customers will always have questions – it is something that just comes naturally. In this article, we focus on the importance of an FAQ page for your Shopify store and what tips to follow to make it work for your benefit.
8 Key Points Of Great Customer Service Revealed Through Inspiring Quotes Inspiring customer service quotes told by the people who really know the price of a happy customer. All of them contain years of experience that can be turned into important lessons for every customer support team, and this is what we did in this article.
