Service Desk Pricing

Show payments as:
monthly annual
Free
FREE
forever

FAQ
  • 1 FAQ category, 1 section
  • Unlimited questions and answers
  • Search bar
  • Change of FAQ colours, font sizes, etc.
Help Desk for customer support:
  • Unlimited customer support agents
  • Unlimited email accounts
  • Unlimited live, social chat accounts
  • 50 tickets/month, including:
    • Emails
    • Live chats
    • Social chats (FB messenger)
  • Integration with Shopify "Orders" (currently for 1 store)
  • Macros and workflow
  • Reporting
Basic Tabs features for free:
  • Unlimited specific tabs
  • 1 shared tab
  • Color customization
Essential
$9.99/month
$7.99/month
Billed at $119.88 $95.88/year

FAQ:
  • Unlimited FAQ categories, sections, questions and answers
  • Search bar
  • Change of FAQ colours, font sizes, custom texts, custom icons in sections, etc.
  • Contact form (customer emails)
  • Social live chat
  • Multilingual
  • Import & export of FAQ
  • Top, bottom add pictures
  • Different FAQ templates
  • Icons in section titles
  • Clear text formatting
  • Custom HTML
  • Custom CSS
  • Articles backup restoring
  • Priority support
Help Desk for customer support:
  • Unlimited customer support agents
  • Unlimited email accounts
  • Unlimited live, social chat accounts
  • 250 tickets/month, including: 3500 tickets/year, including:
    • Emails
    • Live chats
    • Social chats (FB messenger)
  • Integration with Shopify "Orders" (currently for 1 store)
  • Macros and workflow
  • Reporting
All Tabs features:
  • Basic features +
  • Unlimited shared tabs
  • Content bellow tabs
  • All styling options
  • CSS customization
Professional
$29.95/month
$24/month
Billed at $359.4 $288/year

FAQ features:
  • Includes all ESSENTIAL features
Help Desk for customer support:
  • Unlimited customer support agents
  • Unlimited email accounts
  • Unlimited live, social chat accounts
  • 1200 tickets/month, including: 17000 tickets/year, including:
    • Emails
    • Live chats
    • Social chats (FB messenger)
  • Integration with Shopify "Orders" (currently for 1 store)
  • Macros and workflow
  • Reporting
  • Priority support
  • $7/100 additional tickets
All Tabs features:
  • Basic features +
  • Unlimited shared tabs
  • Content bellow tabs
  • All styling options
  • CSS customization

Which HelpCenter pricing plan suits you best?

Choosing the right HelpCenter pricing plan is easy when you keep your goals in mind. As a first starter, you might want a hassle free basic service to start with and Free FAQ plan is perfect for that. This one comes with premade FAQ texts to assist those with little to no experience. While the Premium plan offers even more features, such as multiple languages, an integrated contact form, and more customization options. It might better suit bigger stores experiencing an influx of inquiries and actually help reduce it up to 30%.

But why stop here when you can have it all – Professional plan provides growing online businesses with a complete customer support solution by bringing FAQ builder, HelpDesk ticketing, and Live Chat together to serve a single purpose – ease the burden for support agents while delivering seamless customer experience.