Service Desk Pricing

Show payments as:
monthly annual
Free
FREE
forever
Start
FAQ Builder Features:
  • 1 FAQ category, 1 section
  • Unlimited questions and answers
  • Search bar
  • Customizable FAQ page - colours, font sizes, texts, etc.
Help Desk for customer support:
  • Unlimited customer support agents
  • Unlimited email accounts
  • Unlimited live, social chat accounts
  • 50 tickets/month, including:
    • Emails
    • Live chats
    • Social chats (FB messenger)
  • Integration with Shopify
  • Macros and workflow
  • Reporting
  • No possibility to buy additional tickets
Start
Premium
$4.95/month
$4/month
Billed at $59.4 $48/year
Start 14 days FREE trial
Premium FAQ Builder Features:
  • Unlimited sections, questions and answers
  • Search bar
  • Customizable FAQ page - colours, font sizes, texts, icons, etc.
  • Contact form (customer emails)
  • Social live chat software
  • Multiple languages
  • Import and export of FAQ page
  • Pictures (top, bottom)
  • Multiple FAQ page templates
  • Clear text formatting
  • Custom HTML
  • Custom CSS
  • Article backups and restoring
  • Priority customer support service
Help Desk for customer support:
  • Unlimited customer support agents
  • Unlimited email accounts
  • Unlimited live, social chat accounts
  • 100 tickets/month, including: 1400 tickets/year, including:
    • Emails
    • Live chats
    • Social chats (FB messenger)
  • Integration with Shopify
  • Macros and workflow
  • Reporting
  • No possibility to buy additional tickets
Start 14 days FREE trial
Professional
$29.95/month
$24/month
Billed at $359.4 $288/year
Start 14 days FREE trial
FAQ Builder Features:
  • Includes all PREMIUM features
Help Desk for customer support:
  • Unlimited customer support agents
  • Unlimited email accounts
  • Unlimited live, social chat accounts
  • 400 tickets/month, including: 4800 tickets/year, including:
    • Emails
    • Live chats
    • Social chats (FB messenger)
  • Integration with Shopify
  • Macros and workflow
  • Reporting
  • Priority support
  • $7/100 additional tickets
Start 14 days FREE trial

Which HelpCenter pricing plan suits you best?

Choosing the right HelpCenter pricing plan is easy when you keep your goals in mind. As a first starter, you might want a hassle free basic service to start with and Free FAQ plan is perfect for that. This one comes with premade FAQ texts to assist those with little to no experience. While the Premium plan offers even more features, such as multiple languages, an integrated contact form, and more customization options. It might better suit bigger stores experiencing an influx of inquiries and actually help reduce it up to 30%.

But why stop here when you can have it all – Professional plan provides growing online businesses with a complete customer support solution by bringing FAQ builder, HelpDesk ticketing, and Live Chat together to serve a single purpose – ease the burden for support agents while delivering seamless customer experience.