Service Desk Pricing

Show payments as:
monthly annual

Professional

$12.48$24.95/month
Billed annually at $149.76Billed monthly
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All our best and unlimited FAQ, Tabs & Helpdesk features in one plan with 1200 tickets/month17000 tickets/year for your needs.

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HelpDesk

$9.99$19.99/month
Billed annually at $119.88Billed monthly
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All your customer communication at one place with your Shopify shop integration for easier support. 1200 tickets/month17000 tickets/year for your conversations plus basic FAQ and Tabs features.

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Tabs

$3.99$4.99/month
Billed annually at $47.88Billed monthly
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Fully customisable and unlimited product page tabs plus basic FAQ features and 250 tickets/month3500 tickets/year for HelpDesk.

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Free

$0/forever
 
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Good for shops just getting started. Use basic features for free and get 50 tickets/month for HelpDesk.

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Features
FAQ
Easy & fast FAQ page creation
Unlimited number of articles
Default template
FAQ colours & font size customisation
Unlimited number of sections & categories
Contact form
Multilingual
Premium templates
Custom HTML & CSS
FAQ import & export
Articles back-up
No branding
Product page Tabs
Easy & quick product info in tabs
Product specific tabs
Shared tab
Color customisation
Default tab template
Unlimited shared tabs
Content bellow tabs
Premium tab templates
Advanced tab styling options
Custom CSS
HelpDesk
All your emails, chat and Messenger communication at one place
Unlimited support agents per account
Unlimited email accounts
Unlimited live chat & FB Messenger accounts
Live chat
Shopify order management
Contact history
Autoresponses & other automations
Templates (macros)
Tags
Stats per agent & overall
Tickets

Professional

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1200/month17000/year

HelpDesk

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1200/month17000/year

Tabs

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250/month3500/year

Free

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50/month

Which HelpCenter pricing plan suits you best?

Choosing the right HelpCenter pricing plan is easy when you keep your goals in mind. As a first starter who is just getting their feet wet, you might want to go with a FREE plan that comes with the basic features. You’ll get a taste of everything – our FAQ builder, product page tabs, and the helpdesk ticketing system.

If you feel that the FREE plan is not for you, the good news is that HelpCenter offers 4 other options that are more flexible and created to fulfil individual Shopify merchant’s needs. It means that you don’t have to pay for what you don’t use – you can choose a plan that is focused on one specific feature. To make it easier for you, we’ve called the plans after each feature (FAQ, Tabs, HelpDesk) so that you can quickly evaluate if it’s the right fit for your business.

For bigger e-commerce businesses, we recommend our Professional plan that comes with all that the HelpCenter has to offer. You will be able to use every functionality of FAQ builder, access all the features of the HelpDesk, and fully benefit from product page tabs. If you need further assistance regarding the plans, just drop us an email!