Why 24/7 business hours are becoming more popular and affordable in eCommerce n recent years, 24/7 business hours have become increasingly popular in eCommerce. According to a recent study, the number of online shoppers who prefer to shop at any time of day or night has increased by 18% in the past year alone.
Chatbot and Personalization: Customizing Your Chatbot for Great Customer Service Chatbots are becoming an increasingly popular tool for businesses to improve customer service and automate routine tasks. In this blog post, we will explore the importance of personalization in chatbots and how to customize your chatbot to provide great customer service.
Customer Complaints: Top 6 Common Complaints + How to Resolve Them We know, no one likes to resolve customer complaints, but these sometimes painful events can give you and your business a chance to shine. This is your opportunity to create a happy and loyal customer for life.
A Quick Guide To E-Commerce Chatbots: Examples, Use Cases, And Why You Need One ASAP Changing customer behavior and new industry trends have raised many new challenges for businesses to fulfill demanding consumers' needs. Therefore, solutions like chatbots have experienced a sudden boost in popularity. Read this post to discover the reasons why your store might need one too.
New: Stay Available To Your Customers 24/7 With The HelpCenter’s Chatbot 24/7 availability and prompt answers can be among the main reasons customers choose you over your competitors and work as an inspiration for you to finally benefit from chatbots. Now you can create one for your Shopify store using the HelpCenter app - read this post to learn how!
