#E-commerce

Thriving Shopify Market Cap Shoots Past Wells Fargo, McDonald’s And UPS

Being a feature-rich and easy to get started platform, Shopify has landed the leading position in the minds of many people thinking about opening their online stores. What are the reasons behind its success? Find out in this article.

10 Best FREE Shopify Apps To Beat The Competition In 2021

The best thing about Shopify apps is that you don’t have to invest a whole lot of money to reach the results you want. There are plenty of apps that you can install and use for free, and in this post, we will go through some of them.

6 Zendesk Alternatives For E-Commerce (2021)

While Zendesk remains one of the top-choices for the help desk software, it's not a one-size-fits-all solution. This post will give you 6 alternatives to consider before choosing a customer service tool.

A Guide To Customer Loyalty Programs (6 Real-Life Examples)

As e-commerce competition continues to grow, it just makes sense to make customer loyalty one of your TOP priorities. In this article, will find out why, go through different types of loyalty programs, and learn where to begin if you want to start one for your online store.

Customer Self-Service: 4 Tips To Create A Strong First Impression

Offering customer self-service tools can help you meet customer demands and boost customer experience. Keep reading to understand the benefits of customer self-service and get some ideas of what to include in your customer self-service options.

Amazon Makes $300k Revenue Per Employee, But eBay Makes 3x More

Productivity is now especially important as people are switching to online shopping and the competition is increasing dramatically. In this post, we compare the workforce efficiency of three e-commerce giants and identify the possible reasons for such results.

Underused Customer Segments And How To Engage Them

Customer segments are a vital part of any e-commerce strategy. They facilitate the personalization of email marketing and ongoing engagement. Read this post to explore some of those underused customer segments and how to include them in your marketing efforts.

Shopping Apps Rank Second In Popularity After Music Apps, 73% Of Millennials Shop Daily

The pandemic-inspired digital makeover has led to a significant change in customer behavior, making shopping online one of the most popular digital activities worldwide. Find out how does the future look for e-commerce businesses.

How Automation Reduces Customer Inquiries For E-Commerce Business

Customer service plays a very important role in the success of your e-commerce business, but it takes a lot of time and money to effectively handle customer inquiries. Read this post to learn how automation can help.

Customer Focus: 5 Ways To Put Customer First In E-Commerce

Find out what it means to be a customer-focused business and learn some tips and tricks that can help you stay on top of the current e-commerce trends.

Nurture These 8 Customer Service Skills For Your E-Commerce Business Growth

If you’re wondering what is customer service and why is it so important, what customer service skills to focus on, and how to meet those ever-growing customer expectations, this article might be a good place to start.

Survey: Over 80% Of Shopify Vendors Project 2021 Sales Growth

HelpCenter app team conducted a survey which revealed that nearly 74% of Shopify store owners have experienced either a boost in sales or have not recorded any major changes. Check out this article to learn more.