Product updates - Customer service app for Shopify (2024 TOP-rated)

Shopify Polaris: A Fresh New Look for HelpCenter – What to Expect?

The migration to Shopify Polaris marks a monumental leap forward in the evolution of HelpCenter. Our team has gone the extra mile to not only release a complete new app design, but also seamlessly integrate the latest industry trends.

New: HelpCenter Pricing Plan Updates Find Out New Free Plan

In this article, we'd love to introduce you to the new free plan of our HelpCenter Shopify app and all the features you need to provide your customers with exceptional experience.

New: Add A Contact Form To Your Store To Easily Connect With Customers

It’s essential to provide customers with an easy way to reach out to you anytime they need it. Hence, we are more than happy to introduce you to HelpCenter’s new contact form that you can easily add to any page of your website, enabling visitors to send you a message in just a few simple steps.

New: Stay Available To Your Customers 24/7 With The HelpCenter’s Chatbot

24/7 availability and prompt answers can be among the main reasons customers choose you over your competitors and work as an inspiration for you to finally benefit from chatbots. Now you can create one for your Shopify store using the HelpCenter app - read this post to learn how!

New: Organize Your Product Descriptions With Tabs

Product description tabs are now available on the HelpCenter app. From now on, you will be able to provide comprehensive product descriptions to your potential customers without harming the user experience. Read this article to learn how to activate tabs on your Shopify store.

New: Strengthen Your FAQ Page With FAQ Article Ratings

We have launched a new HelpCenter app feature called FAQ article ratings. Once you enable this feature, your prospects and customers will be able to let you know how helpful your FAQ page is with a single click. Read this blog post to learn more.

New: Provide Quick Support Wherever You Are With The HelpCenter Mobile App For Android

We have officially launched a new HelpCenter mobile app that will help you meet your customer expectations wherever you are. From now on, you will be able to quickly notice, access, manage, and deal with all the incoming requests right from your smartphone.

#Product updates