How to Deal with Difficult Customers: 5 Useful Tactics Dealing with difficult customers presents unique customer service challenges and requires specialized training and techniques to meet their needs.
5 Best Ways to Reduce Customer Support Tickets If you don't have major issues with your product or service, you can control the volume of your tickets. There are certain ways you can follow to reduce support requests and make your customers and support team happier.
How to Create and Manage Customer Support Knowledge Base Implementing a knowledge base can have a positive impact on the quality and efficiency of customer service. In this post, we’ll share tips on how to create and manage knowledge base as well as provide better customer experience.
8 Tips For Creating An Outstanding Customer Service Team To be able to serve your customers well, you need to either have a specific set of skills or assemble a dedicated team of professionals. If you're wondering where to start, read this blog post and explore several doable tips that will help you achieve your goals.
7 Customer Service Standards To Follow And How To Keep Them High What do you call good customer support in today's competitive environment? What are the customer service standards that your agents should meet so that your business can retain customers and keep attracting new ones? Read this post to find out the answers to these questions.
How To Deal With Rude Customers: Best Responses And Tips From Customer Support Pros Putting a customer first is no piece of cake when you’re bombarded with negative emotions, but an experienced customer support specialist always has some time-tested tricks up their sleeve. Read this post to learn how to stay professional during any hostile conversation you may face in the future.
Customer Service: The Unsung Hero In The Quest For Increased Sales When contemplating how to increase sales and expand operations, you usually gravitate toward obvious areas like product development, brand marketing, and advertising. But here's how customer service can help your business grow.
8 Key Points Of Great Customer Service Revealed Through Inspiring Quotes Inspiring customer service quotes told by the people who really know the price of a happy customer. All of them contain years of experience that can be turned into important lessons for every customer support team, and this is what we did in this article.
