New: Strengthen Your FAQ Page With FAQ Article Ratings
We have launched a new HelpCenter app feature called FAQ article ratings. Once you enable this feature, your prospects and customers will be able to let you know how helpful your FAQ page is with a single click. Read this blog post to learn more.
Customer Self-Service: 4 Tips To Create A Strong First Impression
Offering customer self-service tools can help you meet customer demands and boost customer experience. Keep reading to understand the benefits of customer self-service and get some ideas of what to include in your customer self-service options.