Guest post - Customer service app for Shopify (2024 TOP-rated)

How Augmented Reality Can Redefine E-Commerce Customer Experience

To succeed in the challenging transition to online retail while remaining competitive, e-commerce businesses must instantly establish trust, distinguish themselves, and provide a frictionless shopping experience. In this post, read how you can do this using augmented reality.

Customer Perception: Why Does It Matter And How To Improve It?

Customer reviews, social media presence, and customer support can affect every step your customer makes. Read this post to learn why customer perception matters and how to effectively listen to your customers to improve their perception of your brand.

6 Direct-To-Consumer Trends For E-Commerce Growth

As e-commerce sales continue to climb, the direct-to-consumer trend shows no signs of diminishing. Therefore, let's take a closer look at DTC - specifically, go through some trends for e-commerce brands looking to embrace direct-to-consumer selling.

5 Reasons Why Customers Abandon Their Carts And How To Avoid This

Cart abandonment can cost you more than just your revenue. It is inevitable and it cannot be reduced to zero, but you can lower abandoned cart rates if you change your tactics for the better. Learn how to do it in this blog post.

A Brief Guide To Successful Customer Onboarding

Turning leads into customers is great, yet your job doesn't end here. You still need to show customers how to use your offering, why they should keep coming back, and where they can reach you for any assistance or problem-solving. How to do it? Read this post to find out.

E-Commerce Management: 10 Skills You Need To Develop

If you're thinking about starting an online business, you should make sure that you are financially and mentally ready. In this article, you will learn what are the skills that every e-commerce manager needs to develop to become a successful entrepreneur.

8 Tips For Creating An Outstanding Customer Service Team

To be able to serve your customers well, you need to either have a specific set of skills or assemble a dedicated team of professionals. If you're wondering where to start, read this blog post and explore several doable tips that will help you achieve your goals.

10 Most Effective Ways To Improve Shopping Cart Conversions

Boosting your user checkout conversion rate is a complex yet necessary undertaking. This article will discuss why users abandon their shopping carts without purchasing and offer some suggestions for increasing your checkout conversion rate.

How To Set Goals That Will Improve Your E-Commerce Sales

E-commerce growth is never accidental - companies that grow the most have clear goals and work towards them in an agile way. In this post, you'll learn about two different goal-setting systems and how to use them for your online business.

8 TOP Dropshipping Tactics Of Successful Retailers

How do you assure that your dropshipping business will be successful in a competitive eCommerce industry? This article will help you with best-in-class marketing tips supported by every phase of a customers’ journey, allowing you to get ahead of the competition.

How To Use Visual Marketing To Improve Your Customer Retention

E-commerce continues to be an integral part of today’s retail world. But to outsmart the competition and thrive as an online business, you need to have a customer retention plan. How to encourage customers to come back using visuals? Read in this blog post!

11 Instagram Accounts To Follow For Small Business Inspiration

There are multiple successful business-oriented and individual content creator accounts available on Instagram. This article will overview 11 of them and give you some insights on their content that can help you learn something new every single day.

Customer Service: The Unsung Hero In The Quest For Increased Sales

When contemplating how to increase sales and expand operations, you usually gravitate toward obvious areas like product development, brand marketing, and advertising. But here's how customer service can help your business grow.

Underused Customer Segments And How To Engage Them

Customer segments are a vital part of any e-commerce strategy. They facilitate the personalization of email marketing and ongoing engagement. Read this post to explore some of those underused customer segments and how to include them in your marketing efforts.

How Automation Reduces Customer Inquiries For E-Commerce Business

Customer service plays a very important role in the success of your e-commerce business, but it takes a lot of time and money to effectively handle customer inquiries. Read this post to learn how automation can help.

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